Article

In the orchestra of construction, progress is systematic and purposeful, but with the many moving parts sometimes the little details are overlooked. But it’s the small details that demonstrate the professionalism and passion your project team has for their trade. Here are three fine details not to miss.

• Fit & finish to be as flawless as possible – Demonstrates knowledge of how pieces fit together and the watchful eye of your construction partner. Are the corners straight and true? Are the trim and details clean? Are the paint lines crisp? Is everything installed to the standards? All these little items measure how meticulous the construction team paid attention to the easily overlooked details during crunch time at the end of the project. Interiors take only a couple of weeks to complete yet this is what you and clients will see every day. There is no perfect job which makes it even more important never to lose sight of quality. Have you looked lately at your building’s fine details?
• Clean job site & trailer – A clean job site and trailer improve efficiency and safety. Organization means no lost time looking for tools and materials. A clean job site mitigates accidents that not only injury a worker but possibly one of your staff members. An injury might also cause lost time affecting your project schedule. A clean job site and trailer leaves an impression of organization, better quality, and safety – is your contractor leaving you with a good impression?
• Consistency in customer service & communication – No matter if your project is $10,000 or $10 million you should be treated as if you are their only client. Consistency in customer service and communication is every team member knowing exactly what is going on with the project at all times, showing respect not only to you as the client but the subcontractors and suppliers, and professional daily interactions in addressing challenges and working toward a solution. Do you have an active relationship, appreciation, and camaraderie with your construction partner?

“Technical excellence can only be achieved through a full-team effort —everyone paying attention to details while keeping their clients' best interests at the top of their mind.”– David McIntosh, Vice President