Building Our Future Together: Miles-McClellan is Now 100% Employee-Owned

 

At Miles-McClellan Construction, we have always believed that we are more than just a construction company; we are builders of relationships. On December 1, 2025, we took a historic step to honor the people who build those relationships every day. We are proud to announce that Miles-McClellan has transitioned to becoming a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP).

A Legacy of Doing Things Differently

Our story began in 1978, when our founders, Lonnie Miles and Terry McClellan, left a large international construction firm because they knew there was a better way to deliver work. They felt that large companies often let bureaucracy get in the way of customer service. They set out to build a company grounded in humility, hard work, and the goal of exceeding client expectations. 

For nearly 50 years, that philosophy has guided us. Today, with approximately 260 employees working across Columbus, Ohio, and Charlotte, North Carolina, we have grown steadily by sticking to those roots, building opportunities for long-term, rewarding careers at every level and corner of our company. 

Why Employee Ownership?

Transitioning to an ESOP is the natural evolution of our culture. It allows us to preserve our legacy while empowering our workforce to be the next generation of leaders. By paving the way for employees to strengthen their skills, move up into management, or even create entirely new teams and lines of business, the ESOP model allows Miles-McClellan employees to take an active role in forging their career paths.  

 “This company has always been family focused. That means taking care of employees with good pay and benefits,” says CEO Matt McClellan. “Adding employee ownership takes that care to another level.” We believe in taking care of our team, providing benefits like 100% employer-paid medical coverage because we know life doesn’t stop when the workday ends. 

In simple terms, an ESOP is a retirement plan funded entirely by the company. It means that every employee now has a financial stake in how Miles-McClellan performs. As President Tim McClellan explains, our founders held a core belief: “if you work hard every day, you should be able to retire well.” This plan ensures our team has the opportunity to do exactly that. 

What This Means for Our Partners
For our clients and partners, it is business as usual — only better. The executive leadership team remains at the helm, and our dedication to solving complex construction challenges is stronger than ever.

Our team members have always taken immense pride in their work, often referring to the hospitals, schools, and community spaces we build as “my projects.” It’s why one of our core values is “Extreme Ownership,” and this transition brings that value to life in a new way.

When our employees succeed, the company succeeds, and our clients get the best results. We are excited to continue building excellence, now as a company owned by the very people who make it great.

 

Miles-McClellan Construction welcomes Jeremiah Webb to lead Owner’s Representative Services

North Park Pool

Miles-McClellan Construction (MM) begins 2025 by announcing a relaunch of its Owner’s Representative Services. MM has welcomed Jeremiah Webb back into the MM ranks to lead the delivery of this specialized service for clients that don’t have a construction expert on staff. Webb has more than 15 years of construction management experience in central Ohio and has worked with clients from a wide range of industries from medical to educational to municipal.

Owner’s Representative Services partner a construction professional with an organization undertaking a building or renovation project. That expert serves as a dedicated agent and guide to protect the property owner’s interests throughout the life of the project.

“Clients rely on us to do more than project manage for them. They depend on us to anticipate potential risks or friction points and remove them. They trust us to ensure their time and money are being used efficiently, from planning through turnover,” Webb said.

“Business owners count on our dedication and experience to protect and propel their project, so they can remain focused on their own areas of expertise and serving their own customers,” he added.

Key Duties of an Owner’s Representative:

  • Advocate for owner’s intent in project design and development
  • Lead or advise on contractor selection
  • Define clear, accurate budget and track adherence to it
  • Develop and manage scheduling with multiple parties
  • Serve as primary contact for questions, troubleshooting, issue resolution, and regular project communication between all parties
  • Provide unbiased advice regarding potential changes in project scope or delivery
  • Procure all necessary documentation and approvals, and ensure compliance
  • Coordinate move-in plans including owner training and closeout reporting

According to MM Chief Operating Officer Dave McIntosh, Webb’s broad range of experience, strong relationship-building skills, and passion for thinking through details made him an ideal choice to manage the Owner’s Representative Services.

With over 45 years of building excellence, Miles-McClellan Construction continues to expand its services and grow relationships across Ohio and North Carolina. In spring of 2024, MM added a Structural Restoration group to its growing group of construction management and self-performing teams. MM offers teams specializing in General Contracting, Construction Management, Masonry, Caulking, Drywall, Concrete, Restoration, and now Owner’s Representation.

Contacts
Owner’s Representation Services: Jeremiah Webb, 937-728-0796, Jeremiah.Webb@mmbuildings.com
Media: Bethany Lewis, 740-334-2621, Bethany.Lewis@mmbuildings.com

Miles-McClellan Construction Project Manager Grey London Discusses How Construction Management at Risk Benefits Private Owners and First-Time Entrepreneurs

For private owners, first-time entrepreneurs and less savvy real estate developers, exploring those initial construction projects can be especially challenging. From balancing different teams, budgets and schedules, it is important to choose a project delivery method that streamlines the process and allows it to go smoothly.

In this interview with Miles-McClellan Construction’s project manager Grey London, learn what advice he has for working with less experienced property owners on construction projects, the benefits of construction management at risk (CMR) and his experience using CMR project delivery for 90,000 sq.ft. retail venue Southern Lion.

Let’s Hear Insight from Grey London:

Grey London
Q: What was your favorite CMR project and why?

A: Southern Lion – Not only was the project cool and unique but so was our client. Sonja Nichols is the most charismatic and energetic owner I have ever personally worked with. She did not always understand the construction processes and schedules but she put faith in the team she hired to deliver the project she had envisioned and it turned into a one-of-a-kind project.

Q: What experience do you have working with entrepreneurs and/or first-time real estate investors, and why do you love working with them?

A: I enjoy working with first-time investors and entrepreneurs because you get to be part of bringing their dreams to life.

Q: What are the top three most important aspects of working with less experienced property owners on construction projects?

A: Get the general contractor team and design team together as early as possible. This is best achieved through CMR or design-build.

Spend extra time in the early design phases to understand as much of your client’s vision and goals as possible.

Sit with your owner and thoroughly explain the design/bid/permit.

Review construction/permit/inspection processes ahead of time to ensure they are not surprised by activities they may not be accustomed to. Take the time to review drawings and budgets with them so they clearly understand the scope of what is being contracted to ensure everyone is on the same page with the deliverable. During pre-construction there will be many discussions and changes but if that information does not get transferred onto the contract documents, then it is not included in the project.

Q: Why is CMR a good strategy for first-time or less experienced owners?

A: As I have said previously CMR/design-build is great for less experienced owners because it gets their design team and general contractor team collaborating early. This allows the experience of the project team to lead the process while implementing the client’s vision. This leads to more accurate budgets, schedules and drawings but also builds a unified team aspect between the general contractor and designers that sometimes is not present in a traditional design/bid/build delivery method.

Q: What do you bring to the table – why would a client want to work with you?

A: Our team prides itself on our intuitive “think forward” attitude. When we bring problems or issues up in the construction process, we also bring solutions. We don’t sit back and wait for someone else to figure it out, we actively engage with our project partners to achieve an effective and efficient solution. We focus on the client’s needs and by understanding their end goals we can make more informed decisions to benefit our client’s best interests.

Q: Do you have any specific advice for those in the construction industry managing costs and expectations for owners undertaking their first construction project?

A: Include the owner in your conversations, be open and honest about the project and changes. Build a reasonable contingency into the guaranteed maximum price (GMP)/lump sum to cover unexpected costs or changes that occur because they will occur.

Q: What is your project management philosophy?

A: We cannot always control or stop project problems/challenges from arising. What we can control is how quickly and effectively we respond to those changes to minimize the disruption.

Ready to learn more about CMR and work with talented project managers like Grey London? Then contact us today and we’ll provide you with all of the information you need!

Q3 2024 Economic Indicators

2024 Q3 Economic Indicators

Architecture Firm Billings and Reconstruction Trends: A significant portion of architecture firms report steady or increased work on reconstruction projects, focusing on modernization, adaptive reuse, and upgrades in building systems. However, challenges loom as billings have declined for 12 straight months, including securing agreements for larger projects, partly due to high interest rates.

ABC Construction Backlog and Confidence: The Construction Backlog Indicator showed a slight increase in September 2024, reflecting moderate confidence in future sales and profit margins despite economic headwinds. Contractors are optimistic about the easing of interest rates and material costs.

Dodge Momentum Index: The index, a leading indicator of nonresidential construction, declined by 4.2% in September due to a slowdown in data center projects, though institutional projects in education and healthcare saw growth. The index remains high, driven by institutional, education, healthcare, and recreational projects entering the planning queue.

Sector-Specific Forecasts:

  • Nonresidential Construction: Expected to slow, with key drivers including economic factors like high office vacancy rates and reduced warehouse construction.
  • Healthcare and Education: Stable investment levels are anticipated, with growth expected in late 2025. Education sector growth is projected due to bond measures and continued support for higher-education projects.
  • Residential: Multifamily residential construction is forecasted to decline due to inventory surpluses and stable rental rates, while single-family residential shows signs of recovery.
  • Manufacturing: Federal funding initiatives are expected to fuel a significant increase in construction investment in semiconductors, electric vehicles, and biomanufacturing sectors. However, talent shortages and supply chain issues pose challenges.

Outlook: The construction industry expects moderate growth through 2024, with slower expansion in sectors sensitive to interest rates. Anticipated federal rate cuts in 2025 may stimulate new projects, particularly in public safety, manufacturing, and amusement/recreation. Our report reflects a cautiously optimistic outlook, tempered by ongoing challenges related to high interest rates, supply chain constraints, and sector-specific issues like high office vacancies and the multifamily housing slowdown.

 

Kannapolis approves money for realignment of city hall to accommodate growth

KANNAPOLIS — As part of the implementation of the Imagine Kannapolis Strategic Plan, the city council Monday night approved several budget amendments, including one that will allow for “upfits” or adjustments in space to accommodate growth in city hall.

Read more at: https://www.salisburypost.com/2024/08/14/kannapolis-approves-money-for-realignment-of-city-hall-to-accommodate-growth/

Miles-McClellan Construction Helps North Carolina Community Beat the Heat With Historic Community Pool Renovations

North Park Pool

As cities nationwide continue to experience record-breaking summer temperatures, the importance of community spaces that allow residents to find relief, socially engage and promote safe physical activity becomes that much clearer. In Burlington, North Carolina, one of those spaces is the historic North Park Pool. Originally built in the 1950s, it was one of the first places black families could gather for special events, celebrations and summer pool days in a still segregated country. It continues to hold special importance to the community today, so when it was time for the space to receive some serious upgrades, the City of Burlington reached out to the experts at Miles-McClellan Construction.

The city opted for a design-build construction plan, which is when our experts take a project from conception to finish, delivering a finished product that meets the desired needs and budget. The North Park Pool project was significant, not only because of its deep historic roots, but also because it is the City of Burlington Aquatics’ largest outdoor aquatic recreation facility. While the city originally planned to tear down the existing building and build a new facility, Miles-McClellan Construction determined that revising the plans to utilize the existing building would allow the city to complete the project within budget.

Renovations for this project included:

  • New zero-entry pool with a tiled walking path
  • Competition race lanes
  • Splash pad with water features
  • Diving well
  • 13,000 SF deck
  • Shade pavilion
  • Revitalizing the outdated support building by adding a pump room and concession area in conjunction with updated changing areas and a meeting room

Design-build services provided by Miles-McClellan Construction included:

  • Project management and administration through project leadership and overall team coordination
  • Interdisciplinary coordination
  • Review of codes and standards
  • Identifying opportunities for economy of scale
  • Project planning and scheduling
  • Coordination of contract documents
  • Providing documents and drawings

The North Park Pool

“The North Park Pool is an important part of our community’s history. We are honoring that history by preserving the mural dedicated to the members of North Park’s late 1950s swim team. [This] modern outdoor recreation facility provides new ways patrons can stay active and have fun during the hot summer months.”
Rachel Kelly
Assistant City Manager for Administrative Services
City of Burlington, NC

Ultimately the North Park Pool project was completed on time and under budget. The community was grateful to have this historic gem restored to its former glory, and the city even decided to commemorate its unique past by preserving one of the original murals.

Are you ready to discover how our design-build services can build excellence in your community? Then contact us today and learn more about our superior design-build services and solutions!

2024 Q1 Economic Indicator

2024 Q1 Economic Indicator
Contrary to earlier predictions of a recession in early 2024, the AIA and FMI now suggest a potential slowdown in the back half of 2024. While our indicators do point to a deceleration, our internal data and anecdotal evidence consistently demonstrate the robustness of the construction industry, which does not align with the notion of a significant downturn.

To summarize the AIA and FMI reports, they expect an increase in construction spending between 2-3% in 2024, followed by a rise of 1% in 2025. Accounting for the anticipated slowdown of construction over the next two years, the AIA points to three factors that, when combined, cause banks to tighten up lending, resulting in difficulty in getting projects started:

  1. Rising long-term interest rates.
  2. Higher construction input costs with input prices remaining 35% to 40% higher than pre-pandemic rates.
  3. Construction labor costs are continuing to rise at a 4% annual pace.

Despite the AIA Billing Index remaining below 50 for 9 consecutive months and the Dodge Momentum Index staying low for the past 10 months, the Charlotte and Columbus construction markets are still brimming with potential. Contractor backlogs, as measured by ABC and FMI, saw an increase at the end of Q1. This positive trend is mirrored at Miles-McClellan, where our backlog is higher today than it was at the end of Q1.

As you read the full report, you will learn more details about these numbers and trends.

Recent MM Bidding Experience

Immediately below is a summary from one recent bid effort, but it indicates what our teams are experiencing as they continue to price projects for our clients actively.

Sharing a recent bidding experience, Brad Bloomberg, MM Vice President, expressed, “Our most recent bid was for a local office remodel in downtown Columbus. The project primarily focuses on updating elevator lobbies, restrooms’ finishes, lighting, and ceilings. We had a prequalified list of limited subcontractors invited to the project. While the coverage was average on drywall and fire suppression, we received feedback from painters, electricians, and HVAC contractors that they were too busy with the existing backlog over the summer months to take on any new work.”

  • Painting: 2 bidders of the 7 invited.
  • Electrical: 2 bidders of the 10 invited.
  • HVAC: 1 bidder of the 10 invited.
  • Flooring: 2 bidders of the 6 invited.
  • Drywall & Demo: 4 bidders of the 5 invited.
  • Fire Suppression: 3 bidders of the 6 invited.

This level of bidding activity is typical for the summer months. We will monitor the trends and report on contractor backlogs in Q3.

Read the Report

Building Excellence from the Beginning: The Benefits of Construction Management at Risk

Construction Management at Risk

For over 46 years, our customers have trusted us to build excellence and find smarter solutions for all their construction needs to ensure the best possible outcome for any project. With comprehensive Construction Management at Risk (CMR) services, our strategic approach to crucial components of a construction project that include project and risk management, project cost estimate and budgeting and design and engineering services, we help our customers minimize risks, control costs and get projects completed on time and at the highest standard of excellence.

How Does Miles-McClellan Construction Approach Construction Management at Risk?

As with all of our projects, the process begins with one of our talented leaders serving as Project Executive and committing to delivering a construction project within a guaranteed maximum price (GMP). From there, the Project Executive takes on the role as consultant throughout the development and design phase, and does everything possible to ensure a project is prepared and ready to enter the next phase.

How Can Construction Management at Risk Benefit My Next Project?

In our experience, CMR with Miles-McClellan Construction provides several benefits that ensure a project is successful from beginning to end. These include:

  • Projects Completed on Time – When a construction manager is involved early in the process, they can optimize the construction schedule and plan for multiple aspects of a project, including delivery of materials, procuring labor and equipment, coordinating various timelines, etc. Ultimately, this allows for increased speed of project execution.
  • Construction Managers With Decades of Experience – Our construction managers have decades of experience, and are dedicated to client satisfaction and building excellence. They have worked with clients of all sizes in all industries, and found ways to overcome a variety of construction challenges. Learn more about their approach to construction and why they are the best in the business.
  • Enhanced Synergies Between Stakeholders- Talented construction managers have the ability to foster a culture of collaboration and transparency amongst stakeholders involved in a project, which allows stakeholders to identify areas for improvement and construction managers to adapt and plan for changing project requirements. This goes a long way in enhancing stakeholder satisfaction.
  • Cost and Pricing Transparency- As stated earlier, one of the hallmark features of CMR is the creation of a Guaranteed Maximum Price (GMP), which provides owners with cost certainty and transparency and ensures that projects remain within allocated budget constraints. This requires significant planning and cost monitoring from construction managers, and helps minimize the risk of budget overruns.

Ready for Project Success? Then Ask About Our Construction Management at Risk Services!

We believe in building excellence before construction ever begins and have the talent and expertise to provide a seamless and efficient design process that leads to exceptional results. Contact us to learn more about our CMR services and experience on time, on budget construction!